Managing the Great Mismatch: When Accounting Candidates Don't Have the Skills You Need

04 September 2025 Steve Merritt

Man with hand on face

​Recruitment in accounting right now is a challenge. Resumes and applications might pour in for every job listing you post. But after two rounds of interviews, a few assessments, and more “we’ll get back to you” emails than you’d like to admit, you might realise something.

No one quite fits your mould for the perfect candidate.

You’re not alone. 75% of employers say they struggle to find the right candidates – even as their inboxes overflow with applications.

Welcome to the Great Mismatch, where job openings and job seekers are both on the rise, but somehow, nothing is aligned. The problem isn’t a lack of people. There’s a growing gap between the skills businesses need and the skills candidates bring.

According to McKinsey, a staggering 87% of companies are already dealing with or expecting significant skills gaps shortly.

Here’s what is happening.

The Root Causes of the Skills Mismatch

The talent and hiring shortages accounting firms face today aren’t due to people “not wanting to work” or Gen Z culture problems.

The skills mismatch isn’t anyone’s fault, but it is everyone’s problem.

The gap between what firms need and what candidates can do is growing wider, and if we want to fix it, we must get real about why it’s happening.

So what are some of the root causes?

Tech is Moving Faster

The shelf life of a hard skill these days is about five years and shrinking. That course someone took in 2020 is probably already out of date. The platforms your team relies on today didn’t even exist ten years ago. AI, automation, cloud computing, and data analytics skills are becoming crucial – but there aren’t enough people who have them yet.

Schools Weren’t Built for This Pace

Traditional education isn’t keeping up. Universities and training programs produce graduates with degrees, but not always with the practical, job-ready skills employers need.

Systems designed for slow, stable economies are trying to serve a workforce where accounting jobs are being created and reinvented in real time. According to the World Economic Forum, up to 59% of workers worldwide must retrain by 2030.

Economic and Market Pressures

Economic volatility isn’t helping. We have uncertain inflation rates, shifting trade policies, wage pressure, labour shortages in some sectors and oversupply in others.

Many businesses are pausing on long-term hiring plans. Others are hiring cautiously, with painfully specific requirements. Then there are geographic mismatches: the person with the exact skills you need might live in a different time zone entirely and might not be willing (or able) to relocate.

Industries evolve. That’s not new. But lately, it feels like they’re doing it overnight. Healthcare jobs now require digital skills. Manufacturing is becoming more automated. Marketing is data-driven.

How to Address the Skills Mismatch: Top Strategies

When you can’t find the right accounting talent, everything slows down, and the costs start stacking up.

Unfilled roles mean stalled projects, missed revenue, and heavier workloads for the still-standing team. Every month, a position stays vacant, reducing productivity, slipping deadlines, and causing your team to stretch thinner. Morale suffers, and burnout creeps in. Your best people start looking elsewhere.

Here’s the good news: the skills mismatch might feel overwhelming, but it’s not unfixable.

You don’t have to reinvent the wheel. You need to stop relying on the one that’s no longer working.

What can you do to handle this? Here are some ideas that are working now.

Embrace Skills-Based Hiring

Instead of asking, “Where did this person go to school?” or “How many years have they done X?”, start asking, “Can they do the job?”

Skills-based hiring focuses on demonstrated ability, not degrees or job titles. It’s about identifying what success in the accounting role requires, and then looking for people who can deliver that, whether they’ve worked in your industry or not.

Use modern assessment platforms to measure real-world skills, from coding and data analysis to problem-solving and communication. During interviews, ask candidates to walk you through how they’d handle challenges your team faces.

Expand Your Talent Pool

If you’re only looking in the same places, it’s no wonder you're finding the same results. One reason the accounting skills gap feels so insurmountable is because most firms are fishing in very small ponds, same platforms, same requirements, same networks.

Look for transferable skills from other industries.

  • Reconsider the “non-traditional” candidate: career switchers, bootcamp grads, veterans, parents returning to work, or people from adjacent roles who are ready to grow.

  • Embrace remote and hybrid talent. The best person for the job might not live within 50 kilometres of your office, so give them flexibility.

  • Partner with local schools, workforce programs, or industry bootcamps to build a forward-looking pipeline.

  • Connect with passive candidates, people who aren’t job hunting, but who might be open to the right opportunity if approached thoughtfully.

Invest in Upskilling and Reskilling

The accounting talent you need might already be sitting in your office.

Instead of endlessly searching for external hires, what if you looked inside your firm and asked: Who has the foundation to grow into this role?

Upskilling (building on current skills) and reskilling (teaching someone something new) are lifelines. According to the World Economic Forum, 95% of at-risk workers could be retrained for future roles cost-effectively. Here’s how you can start:

  • Identify roles with high turnover or persistent vacancies.

  • Map which adjacent skills your team already has; your data analyst might have the chops to become your next business intelligence lead.

  • Partner with platforms like Degreed, Coursera, or LinkedIn Learning to offer curated, job-relevant training.

  • Launch mentorship programs that connect experienced staff with high-potential learners.

  • Make learning part of the culture.

Training isn’t just a retention tool; it’s also a growth strategy.

Optimise Your Recruitment Process

Sometimes the problem isn’t the talent. It’s the process.

You can have the best job in the world, but if your application takes 40 minutes, your interview loop drags on for weeks, or you go dark after the final round, great candidates will walk.

You need a clear, fast, and respectful hiring process to attract and retain top accounting talent, especially in a competitive, skills-short market.

  • Streamline your application process: Remove the lengthy forms. Applying is too long if it takes longer than an hour.

  • Use AI tools wisely: Let automation handle the tedious stuff (like initial screening), but make sure a human is still in the loop.

  • Use a recruiter who understands your market: Recruiters have an up-to-date CRM and know which candidates have the skills, saving you weeks of time.

  • Be clear about skills in your job descriptions: Use plain language, highlight what success looks like, and cut the fluff (looking at you, “rockstars” and “ninjas”).

  • Structure your interviews: Use the STAR method (Situation, Task, Action, Result), and evaluate candidates based on consistent, skill-relevant criteria—not gut feel.

  • Give feedback: even when it’s a no, It leaves a lasting impression and helps candidates grow. (It’s also just the decent thing to do.)

Your hiring process is part of your employer brand. Make sure it sends the message you want.

Solving the Skills Mismatch

The skills mismatch will not disappear on its own. But with the right strategy, it is solvable.

The firms that succeed tomorrow are the ones making smart moves today. They’re investing in their people. They’re hiring based on what someone can do, not just what’s written on a diploma. They’re building flexibility into their hiring systems, and adaptability into their culture.

So, where do you start?

Run that skills audit, rewrite one job description, and talk to your team about what growth looks like for them. Small shifts lead to big results.

And if you’re ready to build a more resilient, future-ready workforce that can handle what’s next, no matter what that looks like, we’ve got your back.

Let’s close the gap.

At Hedley Scott Recruitment we have been helping Accounting and Tax professionals to achieve their career and business goals for over 20 years. If you want to find out how we can help you, call us on 02 8877 8700 or contact us here.